We're here whenever you need us
Real people who know retail, ready to help you set up, troubleshoot, or get the most from ASoc.
Email support
Reach our team any time and get a thoughtful reply, usually within the hour.
Phone & live chat
Talk to a real retail specialist Monday to Saturday, 8am to 8pm.
Help center
Browse step-by-step guides, videos, and answers to common setups.
Open a support ticket
Tell us what's going on and we'll get back to you fast.
Quick answers
The fastest fixes for the questions we hear most.
How quickly can I get started with ASoc?
Most stores are taking payments the same day. We import your catalog, set up registers, and walk your team through their first sale in a single guided session.
Do I need special hardware?
No. ASoc runs on the tablets and card readers you likely already have, and we'll recommend affordable kit if you'd like a turnkey counter setup.
What happens if my internet drops?
Checkout keeps working. ASoc is offline-safe, so sales are stored locally and sync automatically the moment you're back online.
Can I run more than one location?
Yes. Add stores any time and manage shared catalogs, per-location pricing, transfers, and rolled-up reporting from one dashboard.
How does pricing work?
Flat monthly plans with no per-feature upsells and no lock-in. Start free, upgrade when you grow, and cancel whenever you like.
Is my data secure?
Always. Data is encrypted in transit and at rest, payments are tokenized, and access is controlled per staff member with full audit trails.
Still need a hand?
Start your free trial today and bring fast, friendly checkout to every counter.