Refund Policy
Last updated May 2026
We want you to be happy with ASoc. This policy explains how refunds work on our subscription plans.
1. 14-day guarantee
If ASoc isn't right for you, contact us within 14 days of your first paid charge for a full refund — no questions asked.
2. How to request a refund
Email support@asoc-pos.com from your account email and we'll process eligible refunds within five business days.
3. Annual plans
This section explains how ASoc handles refunds on annual subscriptions. We aim to keep our policies clear and fair, written in plain language so retailers always understand where they stand. If anything here is unclear, our team is happy to walk you through it.
4. Exceptions
Third-party hardware and payment-processing fees are handled by their respective providers.
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